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EVERYTHING YOU NEED TO KNOW

FAQ

Missy Newman, founder and artisan of Missy's Closet Suncatchers & Treasures

Your Questions Answered

Welcome to our suncatcher FAQ! Here you’ll find answers to common questions about handmade suncatchers, wood lanterns, jewelry, party bookings, subscriptions, shipping, and more. This suncatcher FAQ page covers everything from product care to booking a creative celebration. If you don’t see your question answered below, feel free to contact us directly—we’re always happy to help!

(631) 461-6963
ADDRESS
Servicing Slidell, LA
Surrounding Areas
missysclosetsuncatchers@gmail.com
HOURS
By Appointment Only

OUR PRODUCTS

What types of products do you make?

I create handmade suncatchers, wood lanterns, picture frame lanterns, and one-of-a-kind jewelry. Most pieces are unique, making them extra special! Browse our shop to see what’s currently available.

Are your items one-of-a-kind?

Yes! Most of my pieces are one-of-a-kind creations. While I can sometimes recreate similar designs, each piece has its own unique character depending on available materials. That’s what makes them so special!

What materials do you use?

I use quality crystals, glass beads, wire, natural wood, and other handpicked materials. Each piece is crafted with care to ensure it’s beautiful and durable.

Can I request custom colors or designs?

While I don’t typically take custom orders, feel free to reach out! Depending on my current supplies and schedule, I may be able to accommodate special requests.

How do I care for my suncatcher?

This is one of our most common suncatcher FAQ questions! Gently dust with a soft cloth as needed. Avoid harsh chemicals or abrasive cleaners. If your suncatcher gets dusty, you can also use a soft brush or compressed air to clean between beads and crystals.

SHIPPING & ORDERS

How long does shipping take?

Most orders ship within 1-2 business days. Delivery typically takes 3-7 business days depending on your location. You’ll receive tracking information once your order ships.

Do you ship outside of Louisiana?

Yes! I ship throughout the United States. Shipping costs are calculated at checkout based on your location.

What's your return policy?

Because each piece is handmade and often one-of-a-kind, I want you to be completely happy! If there’s an issue with your order, please contact me within 7 days of delivery and we’ll work it out together.

My suncatcher arrived damaged. What should I do?

I’m so sorry! Please contact me immediately with photos of the damage. I’ll work with you to make it right, whether that’s a replacement, repair, or refund.

SUNCATCHER PARTIES

How do suncatcher parties work?

I bring all the supplies—crystals, beads, wire, and tools—directly to your location. I provide step-by-step guidance as each guest creates their own unique suncatcher to take home. No experience necessary!

How many people can attend a party?

Party sizes typically range from 5-20 guests depending on the package you choose. Contact me to discuss your specific needs!

What ages are appropriate for suncatcher parties?

Kids ages 6 and up can participate with some supervision. Teen and adult parties can work with more intricate designs. I’ll tailor the workshop to your group’s age and skill level.

How long does a party last?

Most parties run 2-3 hours, giving everyone plenty of time to create, socialize, and enjoy the experience.

Do I need to provide anything?

Just a table and chairs! I bring everything else—materials, tools, and instruction. You focus on enjoying your celebration!

How far in advance should I book?

I recommend booking at least 2-3 weeks in advance, especially for weekends. However, I’ll do my best to accommodate last-minute requests when possible.

SUBSCRIPTIONS

How does the monthly subscription work?

Choose your plan (Basic, DIY Kit, or Premium), and you’ll receive a handmade suncatcher or craft kit delivered to your door each month. Free shipping is included!

Can I cancel my subscription anytime?

Yes! There’s no long-term commitment. You can pause or cancel your subscription anytime before your next billing cycle.

Can I choose which suncatcher I receive?

Subscriptions feature curated designs selected by me each month. However, you can specify color preferences or styles you prefer when you sign up!

What's included in the DIY Kit subscription?

Each monthly DIY kit includes all materials (crystals, beads, wire), tools if needed, and step-by-step instructions to create your own suncatcher at home.

Is the gift subscription prepaid?

Yes! The 3-month gift subscription is paid upfront. The recipient will receive three monthly deliveries with no additional charges.

GENERAL QUESTIONS

Where are you located?

I’m based in Slidell, Louisiana and proudly serve the surrounding areas. I ship nationwide!

Do you have a physical store?

I work from my home studio, so I don’t have a storefront. However, you can shop online 24/7 or contact me to arrange local pickup.

How can I stay updated on new products?

Follow us on social media (add links when ready) or sign up for our email list to be the first to know about new designs, special promotions, and party availability!

Do you offer wholesale or consignment?

I’m always open to exploring partnerships! Contact me directly to discuss wholesale or consignment opportunities.

Still Have Questions?

Didn’t find what you were looking for in this suncatcher FAQ? We’re here to help! Contact us directly and we’ll answer any questions you have about our handmade suncatchers, lanterns, jewelry, parties, or subscriptions.

WOOD LANTERNS

What types of lanterns do you make?

 I create handcrafted wood lanterns. Each one is designed to add cozy ambiance to any space, whether you’re looking for rustic farmhouse style or elegant home decor.

Can I put real candles in the lanterns?

I recommend using LED flameless candles or battery-operated tea lights for safety. If you choose to use real candles, please never leave them unattended and ensure proper ventilation.

What sizes are available?

Lantern sizes vary depending on what’s currently available. Check the product listings in the shop for specific dimensions, or contact me if you’re looking for a particular size.

How do I care for my wood lantern?

Dust gently with a soft cloth. Avoid placing in direct sunlight for extended periods or in areas with high moisture. The wood is treated, but gentle care will keep it looking beautiful for years.

Are lanterns available year-round?

Yes! While some designs may be seasonal, I create lanterns throughout the year. Availability varies, so check the shop regularly for new styles.

HANDMADE JEWELRY

What types of jewelry do you make?

I create one-of-a-kind handmade jewelry pieces including necklaces, bracelets, and earrings. Many pieces feature crystals, beads, and natural stones—similar materials to my suncatchers!

Is your jewelry one-of-a-kind?

Yes! Most of my jewelry pieces are completely unique. Even if I create similar styles, each piece has its own character based on the materials I have available.

What materials do you use in your jewelry?

I work with quality materials including glass beads, crystals, Swarovski, natural stones, and metal findings. Each piece is designed to be both beautiful and durable for everyday wear.

Can I request custom jewelry?

While I don’t typically take custom orders, feel free to reach out! Depending on my current supplies and schedule, I may be able to accommodate special requests or color preferences.

How do I care for my handmade jewelry?

Store your jewelry in a dry place. Avoid contact with water, perfumes, and harsh chemicals. Gently wipe with a soft cloth after wearing to keep it looking its best.

Do you offer jewelry repair?

It depends on the piece and the issue. Contact me with photos and details, and I’ll let you know if I can help repair or restore your jewelry.

Can I see jewelry pieces before ordering?

Check our shop page for currently available jewelry pieces with photos and descriptions. If you’re local to Slidell, Louisiana, contact me about arranging a time to see pieces in person.

PHOTO

GALLERY

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